Seller is Animal Boutique "Ca du Pela" Sagl. Buyer the customer orders via online shop or buys directly at the Shop via Crocetta 21, 6987 Caslano.
All products are in property of Animal Boutique Ca du Pela Sagl until they have handed over to the carrier and until they have been paid completely by the customer. Animal Boutique Ca du Pela Sagl is not responsible for any damage of products, goods after handing over to the carrier to be delivered.
For handcrafted products no warranty can given, for all other products the warranty rules of the original suppliers apply where Animal Boutique Ca du Pela can support you.
Customer has to ensure that the his account is covered - especially while paying with credit card - any fees occurs while the account of the customer is blocked for payments to Animal Boutique Ca du Pela Sagl will be charged back to the customer.
If customers wish to have a separate invoice this can be done upon request from the customer. Please state it in the information field while checkout out.
Products can ordered via the online shop, the delivery takes place locally in Caslano - pick-up point via Crocetta 21, 6987 Caslano.
After agreement between seller and buyer goods will be delivered to your address.
Goods up to 20 kg are sent by Swiss Post; Swiss postal rates apply in addition. Cost of returning goods have to be paid by the buyer. Animal Boutique Ca du Pela Sagl has the right to deduct costs in terms returned articles are not on 100% original condition (including for example original tag is missing, articles have been used, dirty etc.)
Deliveries abroad (outside of Switzerland) customer is responsible for custom, custom fees, delivery fees which are different from Switzerland and depending on the final delivery place. Delivery fees Switzerland and Liechtenstein 7.00 CHF, rest of Europe 11.50 CHF, rest of the world we apply an upfront charge of 40.00 CHF for delivery; overcharged fees will be refund in cash (in the package) based on exchange rate of the shipping day in EUR. For any questions related to deliveries outside of Europe please contact us before final ordering. Custom and any other taxes are subject to pay by the buyer.
It is not allowed to buy products and further on act as retailer unless a legal binding document between Animal Boutique "Ca du Pela" Sagl and the customer exists.
Any goods where the price is reduced (rabattes etc) are excepted from returning them.
All costs of returning goods are with the buyer (this includes also any custom fees while crossing borders). Animal Boutique Ca du Pela is checking if goods are in original condition. If returned goods are not in the original shape, Animal Boutique Ca du Pela will keep the price difference between the buying price and the to be adjusted price as goods can not be sold as original anymore. It can be up to the full buying price.
and see terms & conditions
Business Name: Animal Boutique "Ca du Pela" Sagl
Street Address: Via Crocetta 21, CH-6987 Caslano
Zip Code: 6987